Dental A Team W/ Kiera Dent And Dr Mark Costes

Informações:

Sinopsis

This podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:Be more efficientHave more funImprove doctor and team communicationsEliminate frustrationAnd make your life easier!Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!

Episodios

  • #837: Beyond Hello: Creating Lasting First Impressions in Dental Offices

    15/05/2024 Duración: 17min

    Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From personalized greetings to thorough attention to cleanliness and organization, they emphasize the importance of every detail in shaping a positive patient experience. Episode resources: Reach out to Tiff and Dana Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast TRANSCRIPT: The Dental A Team (01:04:00.494) Hello, everybody. We're so excited to be here. Dana and I just brainstormed just a second on what we were going to chat about today. We've always got our topics, but we kind of have to brainstorm. And sometimes they feel like, gosh, Dana, I was like, I don't know, I feel like we just did this one. But I think we can dive deeper. And I think you've got me spinning in a different direction that I hadn't eve

  • #836: Clarity Around DSOs

    14/05/2024 Duración: 54min

    Question: Will private practices be around long-term or is selling to a DSO inevitable? Episode 836: Clarity Around DSOs Get ready for a deep dive on DSOs. Kiera is joined by Brannon Moncrief, principal and CEO of McLerran + Associates, an industry leader in dental practice sales and sell-side advisory for DSOs. Basically, if you want insight about selling to a DSO, this episode is for you. Kiera and Brannon discuss: Pros and conso to selling to a DSO What common mistakes are and how you can avoid them Different deal structure examples The DSO landscape over the next 20 to 50 years And so much more!   Episode resources: Learn about McLerran + Associates Connect with Brannon: brannon@dentaltransitions.com or 512-660-8505 Reach out to Kiera Practice Momentum Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast   TRANSCRIPT:   Kiera Dent (00:00.878) Hello, Dental A Team listeners. This is Kiera and I am so jazzed. I have been dying for this ma

  • #835: The Value of a Phone Call

    09/05/2024 Duración: 19min

    When it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the information to request, and more. Episode resources: Reach out to Tiff and Dana Practice Momentum Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #834: Build a Fun (& Productive) Culture

    08/05/2024 Duración: 14min

    This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy booster, and more. Episode resources: Wish Tiff and Kiera a happy birthday! Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #833: Mastering Wealth and Wellness

    07/05/2024 Duración: 19min

    Kiera touches on the best-of from this year’s Dental A-Team Summit, including: your relationship between your work life and personal life; increasing production or improving efficiency; facing the pain of change; building long-term wealth; and more. Episode resources: Reach out to Kiera Practice Momentum Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #832: Staying Human in Automation

    02/05/2024 Duración: 31min

    Kiera is joined by Pedro Becker of Axle to talk about how to effectively use a centralized dental platform that utilizes artificial intelligence while staying human. Points of conversation include learning curves with automation, how this software is transforming dentistry, what’s easy for the patient and the practice, and more. Episode resources: Learn about Axle Reach out to Kiera Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #831: Fast-track your SOPs & Operations Manual

    01/05/2024 Duración: 17min

    Join Kiera as she uncovers the power of SOPs and Operations Manuals for dental practices. Learn how these tools can save time, ensure consistency, and streamline your operations. Discover practical tips for creating your own manual, from dividing tasks among team members to keeping protocols user-friendly and accessible. Tune in for expert advice on storage and maintenance, and revolutionize the efficiency of your practice. Episode resources: Reach out to Kiera Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast  

  • #830: Optimal Efficiency Hacks

    30/04/2024 Duración: 12min

    Kiera goes through different positions in the practice and gives advice on how to streamline. Examples include how office assistants can maximize their time; when doctors and office managers should schedule their week; the power of clustering and cadence; and more. Episode resources: Reach out to Kiera Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #829: Book Club: What to Take Off Your (Work) Plate

    25/04/2024 Duración: 27min

    Kiera and Britt are discussing the April book club selection, Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell. They share their top takeaways about treating time valuably, how to best go about starting to delegate, where an assistant can fit in, and more. Find the full book club rundown here! Episode resources: Reach out to Britt and Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #828: Those Team Members Who Want More, More, More

    24/04/2024 Duración: 17min

    As an employer, it can definitely feel like all you do is give, and working with those team members who always want more can be a major hurdle. Kiera talks about the right way to approach giving, what to consider from the team member’s perspective, budget confines, and more. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #827: Adding an Edge To Your Practice

    23/04/2024 Duración: 18min

    If you’re looking to up your review game, it’s important that you’re in the right arena(s). In this episode, Kiera talks about why practices should showcase their best selves on social media. Specifically, she touches on the ideal number of reviews your practice should have, and why considering your social media presentation is so critical. Bonus: Ideas for social media content and a prime review resource! Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast    

  • #826: Solving the Too-Full, Not Productive Schedule Problem

    18/04/2024 Duración: 14min

    Kiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #825: Getting Into Social Media: Putting Your Practice Out There

    17/04/2024 Duración: 18min

    It’s time for a dive into brand awareness on social media. In this episode, Tiff and Dana talk about the realities of social media marketing for practices: the what, where, why, and how, including why it’s so critical, who you’re updating for, content ideas, and more. Episode resources: Reach out to Tiff and Dana Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #824: The Art Of Hiring an A-Team

    16/04/2024 Duración: 26min

    Sometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You’ll hear advice on… How long you should wait to know if you’ve hired the right person Why it’s important to be practical when hiring, not emotional What hiring someone complementary to your style means And more Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #823: Measure Success in a Whole New Way

    11/04/2024 Duración: 20min

    In marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient count is so important. Want a spreadsheet to start tracking the important stuff? Email hello@thedentalateam.com.  Episode resources: Reach out to Tiff and Dana Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #822: Are You Respected By Your Team?

    10/04/2024 Duración: 18min

    An office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice.  She explains why OMs should:  Understand your motive in the position Consider the best interests of the business Avoid empty threats And more Episode resources: Reach out to Kiera Dental A Team's Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #821: It’s Not Too Late to Gain Momentum in 2024

    09/04/2024 Duración: 16min

    Can you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team’s Practice Momentum walks practices through monthly tasks to make sure everything is planned out for peace of mind. Episode resources: Reach out to Kiera Dental A Team's Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #820: Ramp Up Communication to Improve Relationships

    04/04/2024 Duración: 30min

    A common thread among Dental A-Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting, the right way to approach difficult conversations, why we should look at our work relationships like the other relationships in our lives, and more. Episode resources: Reach out to Kiera and Tiff Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #819: Marketing For Your New AND Established Patients

    03/04/2024 Duración: 21min

    Marketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just as happy as your new ones. Episode resources: Reach out to Tiff and Dana Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

  • #818: Hold Strong in a Tough Economy

    02/04/2024 Duración: 17min

    Are you the master of your circumstances or the creator of your life? This question guides the episode as Kiera talks about how to stay strong and positive in a challenging economy. She talks about managing emotions, communicating with patients, and intelligently considering what to keep and what to shed for your practice’s long-term benefits. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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